Roadmap
What we are building next
Customers on a paid plan post what they need. Anyone with a Fivexer account votes. We say where each request stands, and a vote is not a promise that we will build it. Everything that ships goes out in the RSS feed.
Sign in to vote or post.
Already shipped
Available today. Every one of these started as a request on this board.
5 shipped
-
Fair tie-breaking when two agents match
Our response: Shipped in 1.11.0. enableFairTiebreaker and the fairness presets are live in the matcher.
Fivexer
-
Decision audit log
Our response: Shipped in 1.9.0. Every workspace now has Audit log under Workspace settings.
Fivexer
-
Coverage heatmap in live ops
Fivexer
In progress now
Someone is building it. No date is promised until it lands.
3 in flight
-
Webhook retries with a dead-letter queue
Failed webhook deliveries should retry on a backoff and land somewhere we can inspect them. Includes a…
In progress
Fivexer moved 22 Aug
-
Mobile app for field crews
A PWA that lets workers accept, pause and complete jobs from the field without opening a laptop. Offline…
In progress
Fivexer moved 22 Aug
-
Billing and plan management
Self serve plan upgrades, usage metering, invoice history and seat management inside the console.
In progress
Fivexer moved 28 Aug
Planned next
We intend to build it. No date is promised.
11 committed
-
Single sign-on with Okta and Entra ID
SAML and OIDC support so access follows the directory the customer already runs. Includes JIT…
Fivexer
-
Two-way calendar sync
Google Calendar and Outlook integration so shift offers and completions write back to the worker's own…
Fivexer
-
Advanced learning: Thompson sampling
Add Thompson sampling and confidence policy auto routing alongside the existing UCB1 default, plus decay…
Fivexer
-
Multi-endpoint webhooks
Support multiple webhook endpoints per workspace, each filtered to specific events, with separate secrets…
Fivexer
-
Worker skill certification
Expiration aware certifications that gate matching once a ticket expires, with renewal reminders and audit…
Fivexer
-
Custom workflow actions
Let operators add custom HTTP/webhook actions to workflow steps beyond the built in assignment, decision…
Fivexer
-
Audit log export
Export the decision audit log and workspace audit events to CSV and JSON for compliance archiving and…
Fivexer
-
API rate-limit dashboard
Per key request volume, throttle events and quota burn down in the console, with alerts as keys approach…
Fivexer
Under review
We are working out what it would take. Your vote is loudest here.
5 being scoped
-
AI-assisted task descriptions
Suggest clearer task titles, tags and required skills from a pasted customer message, with the operator in…
Fivexer
-
Voice notifications
Phone call alerts for critical shifts or SLA breaches, with opt in per worker and escalation rules.
Fivexer
-
Advanced analytics
Longer time series, cohort analysis and custom dashboards over task flow, worker performance and cost.
Fivexer
-
On-call escalation
Define on call rotations and let the escalation ladder call out to whoever is on duty before it parks a task.
Fivexer
-
Worker check-ins
Optional location agnostic check in/check out for shifts, used only to prove attendance when the customer…
Fivexer
Open for votes
Read, not yet assessed. Votes decide what we look at first.
7 waiting
-
GitHub issues sync
Bi directional sync that turns selected GitHub issues into routable tasks and writes completion status…
Fivexer
-
Teams/Slack alerts
Channel notifications for stalled work, SLA breaches and completed milestones.
Fivexer
-
PDF work reports
Generate end of shift PDF summaries for customers, including completed tasks, time spent and worker notes.
Fivexer
-
Customer satisfaction surveys
Send a short satisfaction follow up after task completion, with scores tied back to the decision trace.
Fivexer
-
Automated shift reminders
SMS or push reminders before a scheduled shift starts, with configurable lead time.
Fivexer
-
Dark mode for worker portal
A dark theme for the worker portal, respecting system preference by default.
Fivexer
-
Voice / Video calls between employees
Workers and supervisors using the published portal template have no way to talk in real time —…
Fivexer
Not planned
We said no. The response says why, and it stays on the record.
2 answered
-
Worker GPS tracking
Our response: We do not intend to build this. Location tracking during a shift is a separate product with its own compliance boundary, and putting it inside Fivexer would make the trust argument harder to keep honest.
Fivexer
-
Blockchain-verified completions
Our response: Not planned. An append only audit log already gives non repudiation for the decisions that matter, and adding a blockchain would introduce energy, cost and complexity we cannot justify for this use case.
Fivexer
What the labels mean
- Open
- Read, not yet assessed.
- Under review
- We are working out what it would take.
- Planned
- We intend to build it. No date is promised.
- In progress
- Someone is building it now.
- Shipped
- Available today.
- Not planned
- We do not intend to build it, and the response says why.
Votes tell us what to look at first. They are not a commitment to build, and we do not publish who voted. Posting is covered by our terms.