Every tool we get weighed against, and what each one is actually for
Fivexer against the tool you use today
Two jobs get compared here: routing the work that arrives, and building the roster it arrives into. Every card states the overlap before you open it — what both tools do, what only we do, and what only they do.

- Every price is a published list price, dated on the page
- Every vendor gets a stated case where it wins
- No claim about a competitor’s internals — only what it publishes
Per-seat pricing grows with the team. A plan fee does not.
Everyone here charges by the person. We charge for the plan, so the cost per head falls as you hire — and where a competitor’s tier still beats ours, the chart below shows that too.
€1.65
per person, at 60 people.€0.80 at 500. €0 if you self-host the MIT engine.
Fivexer plan fees: free to 15 workers, €99 Pro to 100, €399 Scale to 500. The step up at each boundary is drawn, not smoothed. Deputy and Connecteam publish in dollars, converted at 1 EUR = 1.08 and read on 2 September 2026. Planday's £2.99 is not drawn: we have no sourced sterling rate and will not invent one. Zendesk ($115/agent) and Genesys ($75/user) are contact-centre seats, ten times this scale.
Twilio’s published rate as of the date on that comparison page. Bars compare face value across two currencies and are to scale; no exchange rate is applied.
Before you read a comparison, look at the thing being compared
Five screens from the shipped console, seeded from one week and four people. Every claim in the cards below is written against these, so you can check us rather than take our word.

Real screens, not mockups — the same build a trial account opens on.
Find the one you are weighing us against
Every row states the difference before you open it — what only we do, what only they do, and what that vendor charges you by. Filter by what you need the tool to actually do.
- Twilio TaskRouterTask routingOnly hereDecision trace, Hard vetoes, Self-hostedOnly themTelephonyThey win: already on Flex, or you need voice and SMS on a platform SLAThey chargeper task−97% at 50,000
- Zendesk SuiteSuiteOnly hereDecision trace, Self-hostedOnly themTelephony, System of recordThey win: you want one suite that is also the ticket system of recordThey chargeper agent
- Genesys Cloud CXSuiteOnly hereDecision trace, Self-hostedOnly themTelephonyThey win: a voice-first contact centre on a platform SLAThey chargeper user
- DeputyRosteringOnly hereDecision trace, Live task routingOnly themTime clock, Payroll exportThey win: you are buying the GPS clock and award interpretationThey chargeper user
- PlandayRosteringOnly hereDecision trace, Live task routingOnly themPayroll export, Time clockThey win: a workforce suite with its own payroll integrationsThey chargeper user
- ConnecteamFrontline appOnly hereDecision trace, Live task routingOnly themTime clock, Chat & formsThey win: chat, training and forms in one frontline bundleThey chargeper block of 30
Most of these tools hold the work. This one decides who gets it.
Three columns, and the middle one is the honest one: plenty of this overlaps. What differs is whether the rule is yours, and whether the decision left a record.
Telephony and omnichannel inboxes, a GPS time clock, payroll processing, a ticket system of record. Named on every page, not buried.
Skills and priority routing, shift cover, queues. Everyone has a version. The difference is whether the rule is inspectable and whether the decision leaves a record.
Hard vetoes a learning layer cannot override, a decision trace per match, fairness modes with rolling caps, one engine for the roster and the live task — and an MIT engine you can run on your own Redis.

Weighing one that isn’t here?
Send the name. We write it with sourced prices — or we say plainly that the other tool is the better buy for you.
