Fivexer

Every tool we get weighed against, and what each one is actually for

Fivexer against the tool you use today

Two jobs get compared here: routing the work that arrives, and building the roster it arrives into. Every card states the overlap before you open it — what both tools do, what only we do, and what only they do.

A restaurant pass during service, a ticket screen on the wall behind it and a cook lifting a pan of shellfish.
  • Every price is a published list price, dated on the page
  • Every vendor gets a stated case where it wins
  • No claim about a competitor’s internals — only what it publishes

Per-seat pricing grows with the team. A plan fee does not.

Everyone here charges by the person. We charge for the plan, so the cost per head falls as you hire — and where a competitor’s tier still beats ours, the chart below shows that too.

€1.65

per person, at 60 people.€0.80 at 500. €0 if you self-host the MIT engine.

Monthly cost per person, by team sizeEvery line is a published list price — ours and theirs. Where a tier beats us, the chart shows it.
Fivexer plan feeDeputy CoreConnecteam Operations Expert
€0€2€4€6€81550100200300400500Free → Pro at 15Pro → Scale at 100Deputy €6.02Connecteam €3.84Fivexer €0.80cheaper than every tier from 50 people

Fivexer plan fees: free to 15 workers, €99 Pro to 100, €399 Scale to 500. The step up at each boundary is drawn, not smoothed. Deputy and Connecteam publish in dollars, converted at 1 EUR = 1.08 and read on 2 September 2026. Planday's £2.99 is not drawn: we have no sourced sterling rate and will not invent one. Zendesk ($115/agent) and Genesys ($75/user) are contact-centre seats, ten times this scale.

50,000 matched tasks a monthAgainst a hosted routing API metered per task.
Twilio TaskRouter$2,994100 free + 49,900 × $0.06
Fivexer Pro€9950,000 included in the plan
Self-hosted, MIT€0plus the Redis you already run

Twilio’s published rate as of the date on that comparison page. Bars compare face value across two currencies and are to scale; no exchange rate is applied.

Before you read a comparison, look at the thing being compared

Five screens from the shipped console, seeded from one week and four people. Every claim in the cards below is written against these, so you can check us rather than take our word.

The Decisions screen: each task expanded to show every candidate worker with score, priority, the reason for each, and the outcome — chosen, eligible or excluded.
Every match, with the losers still on screenWho took it, who else was considered, what each scored, and which rule ruled a person out. Recorded during the pass, not reconstructed afterwards.
Per candidateScore, priority and the tags that produced them.
Vetoes shownA struck-out row names the rule that blocked it.
AddressableOne task, one URL, straight into a ticket.

Real screens, not mockups — the same build a trial account opens on.

Find the one you are weighing us against

Every row states the difference before you open it — what only we do, what only they do, and what that vendor charges you by. Filter by what you need the tool to actually do.

Capability
Showing 6 of 6 · 6 published, 6 in the queue

Most of these tools hold the work. This one decides who gets it.

Three columns, and the middle one is the honest one: plenty of this overlaps. What differs is whether the rule is yours, and whether the decision left a record.

They do, we don’t

Telephony and omnichannel inboxes, a GPS time clock, payroll processing, a ticket system of record. Named on every page, not buried.

Both, differently

Skills and priority routing, shift cover, queues. Everyone has a version. The difference is whether the rule is inspectable and whether the decision leaves a record.

Only here

Hard vetoes a learning layer cannot override, a decision trace per match, fairness modes with rolling caps, one engine for the roster and the live task — and an MIT engine you can run on your own Redis.

A machinist at a lathe in a workshop, hand on the cross-slide, tools racked on the wall behind him.
Every row in the list above is a row about somebody.

Weighing one that isn’t here?

Send the name. We write it with sourced prices — or we say plainly that the other tool is the better buy for you.

Ask for a comparisonSee what it costs